Raleigh-Cary, NC metro area · BLS May 2025 · Updated

How much does a customer service representative make in Raleigh-Cary, NC?

In the Raleigh-Cary, NC metropolitan area, customer service representatives earned a median of $41,900 a year ($20.15 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 13,620 of these jobs there. That is 19% below the $51,990 median for all jobs in the metro. The middle 80% earned between $31,530 and $63,490; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the median leaves an estimated $34,684 in take-home pay.

Customer service representative pay in Raleigh-Cary, NC at a glance

Median salary

$41,900$20.15 per hour · $3,492 monthly · BLS May 2025
10th percentile$31,530$15.16/hr
25th percentile$36,110$17.36/hr
75th percentile$50,360$24.21/hr
90th percentile$63,490$30.53/hr
Jobs in this metro13,620Location quotient 1.10 (U.S. = 1.00)
Against all jobs here19% belowAll-jobs median $51,990
Against North Carolina4% aboveStatewide median $40,240
Against the U.S.6% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Raleigh-Cary, NC after taxes

$41,900
$15,000$85,000
Filing status:
Gross salary breakdown$41,900
Net 83%
Fed 7%
NC 3%
FICA 8%
Annual take-home$34,684After all taxes
Monthly deposit$2,890Estimated per month
Biweekly paycheck$1,334Every 2 weeks (26/yr)
Effective tax rate17.2%Total tax burden
Federal income tax$2,848 / yr
North Carolina state income tax$1,163 / yr
FICA (Social Security & Medicare)$3,205 / yr

Customer service representatives pay range in Raleigh-Cary, NC, hourly and yearly

BLS May 2025 estimates for the Raleigh-Cary, NC metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Raleigh-Cary, NC metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (NC)
10th percentile$15.16/hr$2,628$31,530$26,765
25th percentile$17.36/hr$3,009$36,110$30,262
MedianMedian$20.15/hr$3,492$41,900$34,684
75th percentile$24.21/hr$4,197$50,360$41,144
90th percentile$30.53/hr$5,291$63,490$51,170

Is $41,900 a good salary in Raleigh-Cary, NC?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$100,103Census Bureau ACS
Local price level (U.S. = 100)98.21.8% below national average
One paycheck vs. a household41.9%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Raleigh-Cary, NC: common questions

What is the median salary for customer service representatives in Raleigh-Cary, NC?

The BLS median annual wage for customer service representatives in the Raleigh-Cary, NC metro area was $41,900 in May 2025, about $3,492 a month or $20.15 an hour. Statewide, the North Carolina median for this job is $40,240, so the metro pays 4% above the state.

What is the hourly pay for customer service representatives in Raleigh-Cary, NC?

The median hourly wage for customer service representatives in Raleigh-Cary, NC was $20.15 in the BLS survey. One in ten earned less than $15.16 an hour and one in ten earned more than $30.53.

How many customer service representatives work in Raleigh-Cary, NC?

BLS estimated 13,620 jobs for customer service representatives in the metro in May 2025, or 18.3 of every 1,000 jobs. Its location quotient of 1.10 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Raleigh-Cary, NC?

BLS wage estimates for customer service representatives in Raleigh-Cary, NC run from $31,530 at the 10th percentile to $36,110 at the 25th, $50,360 at the 75th, and $63,490 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Raleigh-Cary, NC?

On a median gross salary of $41,900, an estimated $34,684 lands in net take-home pay per year ($1,334 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $7,216 (an effective rate of 17.2%).

How much do customer service representatives make per month in Raleigh-Cary, NC?

On the median annual salary of $41,900, gross monthly income is $3,492. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,890 per month (or $1,334 every two weeks).

Is $41,900 a good salary in Raleigh-Cary, NC?

At $41,900, the median salary for customer service representatives is 41.9% of the Raleigh-Cary, NC median household income ($100,103). It is 19% below the $51,990 median for all jobs in the metro. The BEA regional price parity is 98.2, so prices here run 1.8% below the U.S. average.