Customer service representative pay in Wilmington, NC at a glance
Median salary
$38,100$18.32 per hour · $3,175 monthly · BLS May 2025Run the numbers on your own pay
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Customer service representative salary in Wilmington, NC after taxes
Customer service representatives pay range in Wilmington, NC, hourly and yearly
BLS May 2025 estimates for the Wilmington, NC metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.
| Percentile | Hourly | Monthly | Yearly | After tax a year (NC) |
|---|---|---|---|---|
| 10th percentile | $14.13/hr | $2,450 | $29,400 | $25,139 |
| 25th percentile | $16.68/hr | $2,890 | $34,680 | $29,170 |
| MedianMedian | $18.32/hr | $3,175 | $38,100 | $31,782 |
| 75th percentile | $22.25/hr | $3,858 | $46,290 | $38,036 |
| 90th percentile | $27.15/hr | $4,706 | $56,470 | $45,809 |
Is $38,100 a good salary in Wilmington, NC?
It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.
Customer service representatives pay in North Carolina and across the U.S.
The same job statewide and nationally, and a calculator for your own paycheck.
Customer service representative pay in Wilmington, NC: common questions
What is the median salary for customer service representatives in Wilmington, NC?
The BLS median annual wage for customer service representatives in the Wilmington, NC metro area was $38,100 in May 2025, about $3,175 a month or $18.32 an hour. Statewide, the North Carolina median for this job is $40,240, so the metro pays 5% below the state.
What is the hourly pay for customer service representatives in Wilmington, NC?
The median hourly wage for customer service representatives in Wilmington, NC was $18.32 in the BLS survey. One in ten earned less than $14.13 an hour and one in ten earned more than $27.15.
How many customer service representatives work in Wilmington, NC?
BLS estimated 2,850 jobs for customer service representatives in the metro in May 2025, or 14.9 of every 1,000 jobs. Its location quotient of 0.89 means the job is less concentrated here than in the country as a whole.
What is the pay range for customer service representatives in Wilmington, NC?
BLS wage estimates for customer service representatives in Wilmington, NC run from $29,400 at the 10th percentile to $34,680 at the 25th, $46,290 at the 75th, and $56,470 at the 90th. These are points in the wage distribution, not experience levels.
How much do customer service representatives take home after taxes in Wilmington, NC?
On a median gross salary of $38,100, an estimated $31,782 lands in net take-home pay per year ($1,222 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $6,318 (an effective rate of 16.6%).
How much do customer service representatives make per month in Wilmington, NC?
On the median annual salary of $38,100, gross monthly income is $3,175. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,648 per month (or $1,222 every two weeks).
Is $38,100 a good salary in Wilmington, NC?
At $38,100, the median salary for customer service representatives is 49.8% of the Wilmington, NC median household income ($76,471). It is 17% below the $45,800 median for all jobs in the metro. The BEA regional price parity is 96.4, so prices here run 3.6% below the U.S. average.