Customer service representative pay in Richmond, VA at a glance
Median salary
$42,660$20.51 per hour · $3,555 monthly · BLS May 2025Run the numbers on your own pay
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Customer service representative salary in Richmond, VA after taxes
Customer service representatives pay range in Richmond, VA, hourly and yearly
BLS May 2025 estimates for the Richmond, VA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.
| Percentile | Hourly | Monthly | Yearly | After tax a year (VA) |
|---|---|---|---|---|
| 10th percentile | $15.07/hr | $2,612 | $31,340 | $26,374 |
| 25th percentile | $17.15/hr | $2,973 | $35,670 | $29,604 |
| MedianMedian | $20.51/hr | $3,555 | $42,660 | $34,818 |
| 75th percentile | $23.34/hr | $4,046 | $48,550 | $39,212 |
| 90th percentile | $29.35/hr | $5,088 | $61,050 | $48,537 |
Is $42,660 a good salary in Richmond, VA?
It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.
Customer service representatives pay in Virginia and across the U.S.
The same job statewide and nationally, and a calculator for your own paycheck.
Customer service representative pay in Richmond, VA: common questions
What is the median salary for customer service representatives in Richmond, VA?
The BLS median annual wage for customer service representatives in the Richmond, VA metro area was $42,660 in May 2025, about $3,555 a month or $20.51 an hour. Statewide, the Virginia median for this job is $42,730, so the metro pays about the same as the state.
What is the hourly pay for customer service representatives in Richmond, VA?
The median hourly wage for customer service representatives in Richmond, VA was $20.51 in the BLS survey. One in ten earned less than $15.07 an hour and one in ten earned more than $29.35.
How many customer service representatives work in Richmond, VA?
BLS estimated 10,960 jobs for customer service representatives in the metro in May 2025, or 16.6 of every 1,000 jobs. Its location quotient of 0.99 means the job is about as common here as in the country as a whole.
What is the pay range for customer service representatives in Richmond, VA?
BLS wage estimates for customer service representatives in Richmond, VA run from $31,340 at the 10th percentile to $35,670 at the 25th, $48,550 at the 75th, and $61,050 at the 90th. These are points in the wage distribution, not experience levels.
How much do customer service representatives take home after taxes in Richmond, VA?
On a median gross salary of $42,660, an estimated $34,818 lands in net take-home pay per year ($1,339 biweekly) for a single filer claiming the standard deduction in Virginia in 2026. Total tax withholding equals $7,842 (an effective rate of 18.4%).
How much do customer service representatives make per month in Richmond, VA?
On the median annual salary of $42,660, gross monthly income is $3,555. After federal, FICA, and Virginia state income taxes, estimated net take-home pay is $2,902 per month (or $1,339 every two weeks).
Is $42,660 a good salary in Richmond, VA?
At $42,660, the median salary for customer service representatives is 49.2% of the Richmond, VA median household income ($86,679). It is 17% below the $51,460 median for all jobs in the metro. The BEA regional price parity is 97.9, so prices here run 2.1% below the U.S. average.