Customer service representative pay in Charlotte-Concord, NC at a glance
Median salary
$44,980$21.63 per hour · $3,748 monthly · BLS May 2025Run the numbers on your own pay
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Customer service representative salary in Charlotte-Concord, NC after taxes
Customer service representatives pay range in Charlotte-Concord, NC, hourly and yearly
BLS May 2025 estimates for the Charlotte-Concord-Gastonia, NC-SC metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.
| Percentile | Hourly | Monthly | Yearly | After tax a year (NC) |
|---|---|---|---|---|
| 10th percentile | $15.14/hr | $2,625 | $31,500 | $26,742 |
| 25th percentile | $17.79/hr | $3,083 | $37,000 | $30,942 |
| MedianMedian | $21.63/hr | $3,748 | $44,980 | $37,035 |
| 75th percentile | $24.35/hr | $4,222 | $50,660 | $41,373 |
| 90th percentile | $30.12/hr | $5,220 | $62,640 | $50,521 |
Is $44,980 a good salary in Charlotte-Concord, NC?
It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.
Customer service representatives pay in North Carolina and across the U.S.
The same job statewide and nationally, and a calculator for your own paycheck.
Customer service representative pay in Charlotte-Concord, NC: common questions
What is the median salary for customer service representatives in Charlotte-Concord-Gastonia, NC-SC?
The BLS median annual wage for customer service representatives in the Charlotte-Concord-Gastonia, NC-SC metro area was $44,980 in May 2025, about $3,748 a month or $21.63 an hour. Statewide, the North Carolina median for this job is $40,240, so the metro pays 12% above the state.
What is the hourly pay for customer service representatives in Charlotte-Concord-Gastonia, NC-SC?
The median hourly wage for customer service representatives in Charlotte-Concord-Gastonia, NC-SC was $21.63 in the BLS survey. One in ten earned less than $15.14 an hour and one in ten earned more than $30.12.
How many customer service representatives work in Charlotte-Concord-Gastonia, NC-SC?
BLS estimated 26,120 jobs for customer service representatives in the metro in May 2025, or 19.2 of every 1,000 jobs. Its location quotient of 1.15 means the job is more concentrated here than in the country as a whole.
What is the pay range for customer service representatives in Charlotte-Concord-Gastonia, NC-SC?
BLS wage estimates for customer service representatives in Charlotte-Concord-Gastonia, NC-SC run from $31,500 at the 10th percentile to $37,000 at the 25th, $50,660 at the 75th, and $62,640 at the 90th. These are points in the wage distribution, not experience levels.
How much do customer service representatives take home after taxes in Charlotte-Concord-Gastonia, NC-SC?
On a median gross salary of $44,980, an estimated $37,035 lands in net take-home pay per year ($1,424 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $7,945 (an effective rate of 17.7%).
How much do customer service representatives make per month in Charlotte-Concord-Gastonia, NC-SC?
On the median annual salary of $44,980, gross monthly income is $3,748. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $3,086 per month (or $1,424 every two weeks).
Is $44,980 a good salary in Charlotte-Concord-Gastonia, NC-SC?
At $44,980, the median salary for customer service representatives is 54% of the Charlotte-Concord-Gastonia, NC-SC median household income ($83,304). It is 10% below the $49,990 median for all jobs in the metro. The BEA regional price parity is 97.3, so prices here run 2.7% below the U.S. average.