Greenville, NC metro area · BLS May 2025 · Updated

How much does a customer service representative make in Greenville, NC?

In the Greenville, NC metropolitan area, customer service representatives earned a median of $36,310 a year ($17.46 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,160 of these jobs there. That is 22% below the $46,560 median for all jobs in the metro. The middle 80% earned between $28,630 and $55,880; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the median leaves an estimated $30,415 in take-home pay.

Customer service representative pay in Greenville, NC at a glance

Median salary

$36,310$17.46 per hour · $3,026 monthly · BLS May 2025
10th percentile$28,630$13.76/hr
25th percentile$31,630$15.21/hr
75th percentile$43,310$20.82/hr
90th percentile$55,880$26.86/hr
Jobs in this metro1,160Location quotient 0.86 (U.S. = 1.00)
Against all jobs here22% belowAll-jobs median $46,560
Against North Carolina10% belowStatewide median $40,240
Against the U.S.19% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Greenville, NC after taxes

$36,310
$15,000$75,000
Filing status:
Gross salary breakdown$36,310
Net 84%
Fed 6%
NC 3%
FICA 8%
Annual take-home$30,415After all taxes
Monthly deposit$2,535Estimated per month
Biweekly paycheck$1,170Every 2 weeks (26/yr)
Effective tax rate16.2%Total tax burden
Federal income tax$2,177 / yr
North Carolina state income tax$940 / yr
FICA (Social Security & Medicare)$2,778 / yr

Customer service representatives pay range in Greenville, NC, hourly and yearly

BLS May 2025 estimates for the Greenville, NC metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Greenville, NC metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (NC)
10th percentile$13.76/hr$2,386$28,630$24,551
25th percentile$15.21/hr$2,636$31,630$26,841
MedianMedian$17.46/hr$3,026$36,310$30,415
75th percentile$20.82/hr$3,609$43,310$35,760
90th percentile$26.86/hr$4,657$55,880$45,359

Is $36,310 a good salary in Greenville, NC?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$58,188Census Bureau ACS
Local price level (U.S. = 100)88.411.6% below national average
One paycheck vs. a household62.4%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Greenville, NC: common questions

What is the median salary for customer service representatives in Greenville, NC?

The BLS median annual wage for customer service representatives in the Greenville, NC metro area was $36,310 in May 2025, about $3,026 a month or $17.46 an hour. Statewide, the North Carolina median for this job is $40,240, so the metro pays 10% below the state.

What is the hourly pay for customer service representatives in Greenville, NC?

The median hourly wage for customer service representatives in Greenville, NC was $17.46 in the BLS survey. One in ten earned less than $13.76 an hour and one in ten earned more than $26.86.

How many customer service representatives work in Greenville, NC?

BLS estimated 1,160 jobs for customer service representatives in the metro in May 2025, or 14.3 of every 1,000 jobs. Its location quotient of 0.86 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Greenville, NC?

BLS wage estimates for customer service representatives in Greenville, NC run from $28,630 at the 10th percentile to $31,630 at the 25th, $43,310 at the 75th, and $55,880 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Greenville, NC?

On a median gross salary of $36,310, an estimated $30,415 lands in net take-home pay per year ($1,170 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $5,895 (an effective rate of 16.2%).

How much do customer service representatives make per month in Greenville, NC?

On the median annual salary of $36,310, gross monthly income is $3,026. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,535 per month (or $1,170 every two weeks).

Is $36,310 a good salary in Greenville, NC?

At $36,310, the median salary for customer service representatives is 62.4% of the Greenville, NC median household income ($58,188). It is 22% below the $46,560 median for all jobs in the metro. The BEA regional price parity is 88.4, so prices here run 11.6% below the U.S. average.