Reading, PA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Reading, PA?

In the Reading, PA metropolitan area, customer service representatives earned a median of $44,500 a year ($21.40 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 2,630 of these jobs there. That is 10% below the $49,440 median for all jobs in the metro. The middle 80% earned between $32,420 and $60,240; these percentiles do not measure years of experience. Applying 2026 federal and Pennsylvania tax rules to the median leaves an estimated $36,570 in take-home pay.

Customer service representative pay in Reading, PA at a glance

Median salary

$44,500$21.40 per hour · $3,708 monthly · BLS May 2025
10th percentile$32,420$15.59/hr
25th percentile$35,630$17.13/hr
75th percentile$50,730$24.39/hr
90th percentile$60,240$28.96/hr
Jobs in this metro2,630Location quotient 0.90 (U.S. = 1.00)
Against all jobs here10% belowAll-jobs median $49,440
Against Pennsylvaniaabout the same asStatewide median $44,630
Against the U.S.1% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Reading, PA after taxes

$44,500
$15,000$90,000
Filing status:
Gross salary breakdown$44,500
Net 82%
Fed 7%
PA 3%
FICA 8%
Annual take-home$36,570After all taxes
Monthly deposit$3,047Estimated per month
Biweekly paycheck$1,407Every 2 weeks (26/yr)
Effective tax rate17.8%Total tax burden
Federal income tax$3,160 / yr
Pennsylvania state income tax$1,366 / yr
FICA (Social Security & Medicare)$3,404 / yr

Customer service representatives pay range in Reading, PA, hourly and yearly

BLS May 2025 estimates for the Reading, PA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Reading, PA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (PA)
10th percentile$15.59/hr$2,702$32,420$27,234
25th percentile$17.13/hr$2,969$35,630$29,715
MedianMedian$21.40/hr$3,708$44,500$36,570
75th percentile$24.39/hr$4,228$50,730$41,384
90th percentile$28.96/hr$5,020$60,240$48,733

Is $44,500 a good salary in Reading, PA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$79,777Census Bureau ACS
Local price level (U.S. = 100)97.12.9% below national average
One paycheck vs. a household55.8%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Reading, PA: common questions

What is the median salary for customer service representatives in Reading, PA?

The BLS median annual wage for customer service representatives in the Reading, PA metro area was $44,500 in May 2025, about $3,708 a month or $21.40 an hour. Statewide, the Pennsylvania median for this job is $44,630, so the metro pays about the same as the state.

What is the hourly pay for customer service representatives in Reading, PA?

The median hourly wage for customer service representatives in Reading, PA was $21.40 in the BLS survey. One in ten earned less than $15.59 an hour and one in ten earned more than $28.96.

How many customer service representatives work in Reading, PA?

BLS estimated 2,630 jobs for customer service representatives in the metro in May 2025, or 15.0 of every 1,000 jobs. Its location quotient of 0.90 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Reading, PA?

BLS wage estimates for customer service representatives in Reading, PA run from $32,420 at the 10th percentile to $35,630 at the 25th, $50,730 at the 75th, and $60,240 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Reading, PA?

On a median gross salary of $44,500, an estimated $36,570 lands in net take-home pay per year ($1,407 biweekly) for a single filer claiming the standard deduction in Pennsylvania in 2026. Total tax withholding equals $7,930 (an effective rate of 17.8%).

How much do customer service representatives make per month in Reading, PA?

On the median annual salary of $44,500, gross monthly income is $3,708. After federal, FICA, and Pennsylvania state income taxes, estimated net take-home pay is $3,047 per month (or $1,407 every two weeks).

Is $44,500 a good salary in Reading, PA?

At $44,500, the median salary for customer service representatives is 55.8% of the Reading, PA median household income ($79,777). It is 10% below the $49,440 median for all jobs in the metro. The BEA regional price parity is 97.1, so prices here run 2.9% below the U.S. average.