Lancaster, PA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Lancaster, PA?

In the Lancaster, PA metropolitan area, customer service representatives earned a median of $44,290 a year ($21.29 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 3,440 of these jobs there. That is 8% below the $48,210 median for all jobs in the metro. The middle 80% earned between $29,090 and $62,260; these percentiles do not measure years of experience. Applying 2026 federal and Pennsylvania tax rules to the median leaves an estimated $36,407 in take-home pay.

Customer service representative pay in Lancaster, PA at a glance

Median salary

$44,290$21.29 per hour · $3,691 monthly · BLS May 2025
10th percentile$29,090$13.98/hr
25th percentile$36,620$17.60/hr
75th percentile$50,520$24.29/hr
90th percentile$62,260$29.93/hr
Jobs in this metro3,440Location quotient 0.82 (U.S. = 1.00)
Against all jobs here8% belowAll-jobs median $48,210
Against Pennsylvania1% belowStatewide median $44,630
Against the U.S.1% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Lancaster, PA after taxes

$44,290
$15,000$90,000
Filing status:
Gross salary breakdown$44,290
Net 82%
Fed 7%
PA 3%
FICA 8%
Annual take-home$36,407After all taxes
Monthly deposit$3,034Estimated per month
Biweekly paycheck$1,400Every 2 weeks (26/yr)
Effective tax rate17.8%Total tax burden
Federal income tax$3,135 / yr
Pennsylvania state income tax$1,360 / yr
FICA (Social Security & Medicare)$3,388 / yr

Customer service representatives pay range in Lancaster, PA, hourly and yearly

BLS May 2025 estimates for the Lancaster, PA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Lancaster, PA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (PA)
10th percentile$13.98/hr$2,424$29,090$24,661
25th percentile$17.60/hr$3,052$36,620$30,480
MedianMedian$21.29/hr$3,691$44,290$36,407
75th percentile$24.29/hr$4,210$50,520$41,222
90th percentile$29.93/hr$5,188$62,260$50,295

Is $44,290 a good salary in Lancaster, PA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$86,959Census Bureau ACS
Local price level (U.S. = 100)98.31.7% below national average
One paycheck vs. a household50.9%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Lancaster, PA: common questions

What is the median salary for customer service representatives in Lancaster, PA?

The BLS median annual wage for customer service representatives in the Lancaster, PA metro area was $44,290 in May 2025, about $3,691 a month or $21.29 an hour. Statewide, the Pennsylvania median for this job is $44,630, so the metro pays 1% below the state.

What is the hourly pay for customer service representatives in Lancaster, PA?

The median hourly wage for customer service representatives in Lancaster, PA was $21.29 in the BLS survey. One in ten earned less than $13.98 an hour and one in ten earned more than $29.93.

How many customer service representatives work in Lancaster, PA?

BLS estimated 3,440 jobs for customer service representatives in the metro in May 2025, or 13.6 of every 1,000 jobs. Its location quotient of 0.82 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Lancaster, PA?

BLS wage estimates for customer service representatives in Lancaster, PA run from $29,090 at the 10th percentile to $36,620 at the 25th, $50,520 at the 75th, and $62,260 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Lancaster, PA?

On a median gross salary of $44,290, an estimated $36,407 lands in net take-home pay per year ($1,400 biweekly) for a single filer claiming the standard deduction in Pennsylvania in 2026. Total tax withholding equals $7,883 (an effective rate of 17.8%).

How much do customer service representatives make per month in Lancaster, PA?

On the median annual salary of $44,290, gross monthly income is $3,691. After federal, FICA, and Pennsylvania state income taxes, estimated net take-home pay is $3,034 per month (or $1,400 every two weeks).

Is $44,290 a good salary in Lancaster, PA?

At $44,290, the median salary for customer service representatives is 50.9% of the Lancaster, PA median household income ($86,959). It is 8% below the $48,210 median for all jobs in the metro. The BEA regional price parity is 98.3, so prices here run 1.7% below the U.S. average.