Washington-Arlington-Alexandria, DC-VA-MD-WV metro area · BLS May 2025 · Updated

How much does a customer service representative make in Washington-Arlington, DC?

In the Washington-Arlington-Alexandria, DC-VA-MD-WV metropolitan area, customer service representatives earned a median of $46,220 a year ($22.22 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 36,750 of these jobs there. That is 35% below the $71,060 median for all jobs in the metro. The middle 80% earned between $35,640 and $73,150; these percentiles do not measure years of experience. Applying 2026 federal and District of Columbia tax rules to the median leaves an estimated $37,645 in take-home pay.

Customer service representative pay in Washington-Arlington, DC at a glance

Median salary

$46,220$22.22 per hour · $3,852 monthly · BLS May 2025
10th percentile$35,640$17.13/hr
25th percentile$38,270$18.40/hr
75th percentile$58,160$27.96/hr
90th percentile$73,150$35.17/hr
Jobs in this metro36,750Location quotient 0.70 (U.S. = 1.00)
Against all jobs here35% belowAll-jobs median $71,060
Against District of Columbia4% belowStatewide median $48,250
Against the U.S.3% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Washington-Arlington, DC after taxes

$46,220
$15,000$95,000
Filing status:
Gross salary breakdown$46,220
Net 81%
Fed 7%
DC 4%
FICA 8%
Annual take-home$37,645After all taxes
Monthly deposit$3,137Estimated per month
Biweekly paycheck$1,448Every 2 weeks (26/yr)
Effective tax rate18.6%Total tax burden
Federal income tax$3,366 / yr
District of Columbia state income tax$1,673 / yr
FICA (Social Security & Medicare)$3,536 / yr

Customer service representatives pay range in Washington-Arlington, DC, hourly and yearly

BLS May 2025 estimates for the Washington-Arlington-Alexandria, DC-VA-MD-WV metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Washington-Arlington-Alexandria, DC-VA-MD-WV metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (DC)
10th percentile$17.13/hr$2,970$35,640$29,778
25th percentile$18.40/hr$3,189$38,270$31,734
MedianMedian$22.22/hr$3,852$46,220$37,645
75th percentile$27.96/hr$4,847$58,160$46,506
90th percentile$35.17/hr$6,096$73,150$56,911

Is $46,220 a good salary in Washington-Arlington, DC?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$126,684Census Bureau ACS
Local price level (U.S. = 100)108.98.9% above national average
One paycheck vs. a household36.5%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Washington-Arlington, DC: common questions

What is the median salary for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV?

The BLS median annual wage for customer service representatives in the Washington-Arlington-Alexandria, DC-VA-MD-WV metro area was $46,220 in May 2025, about $3,852 a month or $22.22 an hour. Statewide, the District of Columbia median for this job is $48,250, so the metro pays 4% below the state.

What is the hourly pay for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV?

The median hourly wage for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV was $22.22 in the BLS survey. One in ten earned less than $17.13 an hour and one in ten earned more than $35.17.

How many customer service representatives work in Washington-Arlington-Alexandria, DC-VA-MD-WV?

BLS estimated 36,750 jobs for customer service representatives in the metro in May 2025, or 11.7 of every 1,000 jobs. Its location quotient of 0.70 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV?

BLS wage estimates for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV run from $35,640 at the 10th percentile to $38,270 at the 25th, $58,160 at the 75th, and $73,150 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Washington-Arlington-Alexandria, DC-VA-MD-WV?

On a median gross salary of $46,220, an estimated $37,645 lands in net take-home pay per year ($1,448 biweekly) for a single filer claiming the standard deduction in District of Columbia in 2026. Total tax withholding equals $8,575 (an effective rate of 18.6%).

How much do customer service representatives make per month in Washington-Arlington-Alexandria, DC-VA-MD-WV?

On the median annual salary of $46,220, gross monthly income is $3,852. After federal, FICA, and District of Columbia state income taxes, estimated net take-home pay is $3,137 per month (or $1,448 every two weeks).

Is $46,220 a good salary in Washington-Arlington-Alexandria, DC-VA-MD-WV?

At $46,220, the median salary for customer service representatives is 36.5% of the Washington-Arlington-Alexandria, DC-VA-MD-WV median household income ($126,684). It is 35% below the $71,060 median for all jobs in the metro. The BEA regional price parity is 108.9, so prices here run 8.9% above the U.S. average.