Hickory-Lenoir-Morganton, NC metro area · BLS May 2025 · Updated

How much does a customer service representative make in Hickory-Lenoir, NC?

In the Hickory-Lenoir-Morganton, NC metropolitan area, customer service representatives earned a median of $37,790 a year ($18.17 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 2,250 of these jobs there. That is 16% below the $45,220 median for all jobs in the metro. The middle 80% earned between $28,770 and $55,210; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the median leaves an estimated $31,545 in take-home pay.

Customer service representative pay in Hickory-Lenoir, NC at a glance

Median salary

$37,790$18.17 per hour · $3,149 monthly · BLS May 2025
10th percentile$28,770$13.83/hr
25th percentile$34,310$16.49/hr
75th percentile$47,030$22.61/hr
90th percentile$55,210$26.54/hr
Jobs in this metro2,250Location quotient 0.87 (U.S. = 1.00)
Against all jobs here16% belowAll-jobs median $45,220
Against North Carolina6% belowStatewide median $40,240
Against the U.S.16% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Hickory-Lenoir, NC after taxes

$37,790
$15,000$80,000
Filing status:
Gross salary breakdown$37,790
Net 83%
Fed 6%
NC 3%
FICA 8%
Annual take-home$31,545After all taxes
Monthly deposit$2,629Estimated per month
Biweekly paycheck$1,213Every 2 weeks (26/yr)
Effective tax rate16.5%Total tax burden
Federal income tax$2,355 / yr
North Carolina state income tax$999 / yr
FICA (Social Security & Medicare)$2,891 / yr

Customer service representatives pay range in Hickory-Lenoir, NC, hourly and yearly

BLS May 2025 estimates for the Hickory-Lenoir-Morganton, NC metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Hickory-Lenoir-Morganton, NC metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (NC)
10th percentile$13.83/hr$2,398$28,770$24,658
25th percentile$16.49/hr$2,859$34,310$28,888
MedianMedian$18.17/hr$3,149$37,790$31,545
75th percentile$22.61/hr$3,919$47,030$38,601
90th percentile$26.54/hr$4,601$55,210$44,847

Is $37,790 a good salary in Hickory-Lenoir, NC?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$62,787Census Bureau ACS
Local price level (U.S. = 100)88.511.5% below national average
One paycheck vs. a household60.2%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Hickory-Lenoir, NC: common questions

What is the median salary for customer service representatives in Hickory-Lenoir-Morganton, NC?

The BLS median annual wage for customer service representatives in the Hickory-Lenoir-Morganton, NC metro area was $37,790 in May 2025, about $3,149 a month or $18.17 an hour. Statewide, the North Carolina median for this job is $40,240, so the metro pays 6% below the state.

What is the hourly pay for customer service representatives in Hickory-Lenoir-Morganton, NC?

The median hourly wage for customer service representatives in Hickory-Lenoir-Morganton, NC was $18.17 in the BLS survey. One in ten earned less than $13.83 an hour and one in ten earned more than $26.54.

How many customer service representatives work in Hickory-Lenoir-Morganton, NC?

BLS estimated 2,250 jobs for customer service representatives in the metro in May 2025, or 14.6 of every 1,000 jobs. Its location quotient of 0.87 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Hickory-Lenoir-Morganton, NC?

BLS wage estimates for customer service representatives in Hickory-Lenoir-Morganton, NC run from $28,770 at the 10th percentile to $34,310 at the 25th, $47,030 at the 75th, and $55,210 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Hickory-Lenoir-Morganton, NC?

On a median gross salary of $37,790, an estimated $31,545 lands in net take-home pay per year ($1,213 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $6,245 (an effective rate of 16.5%).

How much do customer service representatives make per month in Hickory-Lenoir-Morganton, NC?

On the median annual salary of $37,790, gross monthly income is $3,149. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,629 per month (or $1,213 every two weeks).

Is $37,790 a good salary in Hickory-Lenoir-Morganton, NC?

At $37,790, the median salary for customer service representatives is 60.2% of the Hickory-Lenoir-Morganton, NC median household income ($62,787). It is 16% below the $45,220 median for all jobs in the metro. The BEA regional price parity is 88.5, so prices here run 11.5% below the U.S. average.