Fayetteville, NC metro area · BLS May 2025 · Updated

How much does a customer service representative make in Fayetteville, NC?

In the Fayetteville, NC metropolitan area, customer service representatives earned a median of $35,130 a year ($16.89 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,890 of these jobs there. That is 23% below the $45,620 median for all jobs in the metro. The middle 80% earned between $27,900 and $50,370; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the median leaves an estimated $29,514 in take-home pay.

Customer service representative pay in Fayetteville, NC at a glance

Median salary

$35,130$16.89 per hour · $2,928 monthly · BLS May 2025
10th percentile$27,900$13.41/hr
25th percentile$30,250$14.55/hr
75th percentile$43,180$20.76/hr
90th percentile$50,370$24.21/hr
Jobs in this metro1,890Location quotient 0.86 (U.S. = 1.00)
Against all jobs here23% belowAll-jobs median $45,620
Against North Carolina13% belowStatewide median $40,240
Against the U.S.22% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Fayetteville, NC after taxes

$35,130
$15,000$75,000
Filing status:
Gross salary breakdown$35,130
Net 84%
Fed 6%
NC 3%
FICA 8%
Annual take-home$29,514After all taxes
Monthly deposit$2,460Estimated per month
Biweekly paycheck$1,135Every 2 weeks (26/yr)
Effective tax rate16%Total tax burden
Federal income tax$2,036 / yr
North Carolina state income tax$893 / yr
FICA (Social Security & Medicare)$2,687 / yr

Customer service representatives pay range in Fayetteville, NC, hourly and yearly

BLS May 2025 estimates for the Fayetteville, NC metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Fayetteville, NC metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (NC)
10th percentile$13.41/hr$2,325$27,900$23,981
25th percentile$14.55/hr$2,521$30,250$25,788
MedianMedian$16.89/hr$2,928$35,130$29,514
75th percentile$20.76/hr$3,598$43,180$35,661
90th percentile$24.21/hr$4,198$50,370$41,151

Is $35,130 a good salary in Fayetteville, NC?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$61,763Census Bureau ACS
Local price level (U.S. = 100)92.08% below national average
One paycheck vs. a household56.9%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Fayetteville, NC: common questions

What is the median salary for customer service representatives in Fayetteville, NC?

The BLS median annual wage for customer service representatives in the Fayetteville, NC metro area was $35,130 in May 2025, about $2,928 a month or $16.89 an hour. Statewide, the North Carolina median for this job is $40,240, so the metro pays 13% below the state.

What is the hourly pay for customer service representatives in Fayetteville, NC?

The median hourly wage for customer service representatives in Fayetteville, NC was $16.89 in the BLS survey. One in ten earned less than $13.41 an hour and one in ten earned more than $24.21.

How many customer service representatives work in Fayetteville, NC?

BLS estimated 1,890 jobs for customer service representatives in the metro in May 2025, or 14.4 of every 1,000 jobs. Its location quotient of 0.86 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Fayetteville, NC?

BLS wage estimates for customer service representatives in Fayetteville, NC run from $27,900 at the 10th percentile to $30,250 at the 25th, $43,180 at the 75th, and $50,370 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Fayetteville, NC?

On a median gross salary of $35,130, an estimated $29,514 lands in net take-home pay per year ($1,135 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $5,616 (an effective rate of 16%).

How much do customer service representatives make per month in Fayetteville, NC?

On the median annual salary of $35,130, gross monthly income is $2,928. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,460 per month (or $1,135 every two weeks).

Is $35,130 a good salary in Fayetteville, NC?

At $35,130, the median salary for customer service representatives is 56.9% of the Fayetteville, NC median household income ($61,763). It is 23% below the $45,620 median for all jobs in the metro. The BEA regional price parity is 92.0, so prices here run 8% below the U.S. average.