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Asheville, NC metro area · BLS May 2025 · Updated

How much does a customer service representative make in Asheville, NC?

In the Asheville, NC metropolitan area, customer service representatives earned a median of $38,980 a year ($18.74 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 2,850 of these jobs there. That is 17% below the $46,870 median for all jobs in the metro. The middle 80% earned between $29,820 and $54,900; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the median leaves an estimated $32,454 in take-home pay.

Customer service representative pay in Asheville, NC at a glance

Median salary

$38,980$18.74 per hour · $3,248 monthly · BLS May 2025
10th percentile$29,820$14.34/hr
25th percentile$35,880$17.25/hr
75th percentile$45,760$22.00/hr
90th percentile$54,900$26.40/hr
Jobs in this metro2,850Location quotient 0.95 (U.S. = 1.00)
Against all jobs here17% belowAll-jobs median $46,870
Against North Carolina3% belowStatewide median $40,240
Against the U.S.13% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $39,000 a year leaves after tax in North CarolinaFederal tax, FICA and North Carolina withholding on that salary, with the other 49 states beside it.
By the hour$19 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $39,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $39,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation North Carolina publishes a wage forThe biggest employers, the best paid, and what is distinctive about North Carolina.

Customer service representative salary in Asheville, NC after taxes

$38,980
$15,000$80,000
Filing status:
Gross salary breakdown$38,980
Net 83%
Fed 6%
NC 3%
FICA 8%
Annual take-home$32,454After all taxes
Monthly deposit$2,704Estimated per month
Biweekly paycheck$1,248Every 2 weeks (26/yr)
Effective tax rate16.7%Total tax burden
Federal income tax$2,498 / yr
North Carolina state income tax$1,047 / yr
FICA (Social Security & Medicare)$2,982 / yr
Customize deductions in full North Carolina calculator

Customer service representatives pay range in Asheville, NC, hourly and yearly

BLS May 2025 estimates for the Asheville, NC metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Asheville, NC metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (NC)
10th percentile$14.34/hr$2,485$29,820$25,459
25th percentile$17.25/hr$2,990$35,880$30,087
MedianMedian$18.74/hr$3,248$38,980$32,454
75th percentile$22.00/hr$3,813$45,760$37,631
90th percentile$26.40/hr$4,575$54,900$44,610

Is $38,980 a good salary in Asheville, NC?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$71,838Census Bureau ACS
Local price level (U.S. = 100)96.53.5% below national average
One paycheck vs. a household54.3%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other North Carolina metros

Metros in the same state that are closest in size to Asheville, NC. A statewide average can hide differences this large.

Customer service representative pay in Asheville, NC: common questions

What is the median salary for customer service representatives in Asheville, NC?

The BLS median annual wage for customer service representatives in the Asheville, NC metro area was $38,980 in May 2025, about $3,248 a month or $18.74 an hour. Statewide, the North Carolina median for this job is $40,240, so the metro pays 3% below the state.

What is the hourly pay for customer service representatives in Asheville, NC?

The median hourly wage for customer service representatives in Asheville, NC was $18.74 in the BLS survey. One in ten earned less than $14.34 an hour and one in ten earned more than $26.40.

How many customer service representatives work in Asheville, NC?

BLS estimated 2,850 jobs for customer service representatives in the metro in May 2025, or 15.8 of every 1,000 jobs. Its location quotient of 0.95 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Asheville, NC?

BLS wage estimates for customer service representatives in Asheville, NC run from $29,820 at the 10th percentile to $35,880 at the 25th, $45,760 at the 75th, and $54,900 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Asheville, NC?

On a median gross salary of $38,980, an estimated $32,454 lands in net take-home pay per year ($1,248 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $6,526 (an effective rate of 16.7%).

How much do customer service representatives make per month in Asheville, NC?

On the median annual salary of $38,980, gross monthly income is $3,248. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,704 per month (or $1,248 every two weeks).

Is $38,980 a good salary in Asheville, NC?

At $38,980, the median salary for customer service representatives is 54.3% of the Asheville, NC median household income ($71,838). It is 17% below the $46,870 median for all jobs in the metro. The BEA regional price parity is 96.5, so prices here run 3.5% below the U.S. average.